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By Canadians, for Canadians in Canada — since 1987

Introducing Canada's Operationally Sovereign Cloud mERP® — municipal ERP

One interconnected platform for every municipal workflow — finance, land, assets, work orders, staff and citizen portals — fully under Canadian jurisdiction. No patchwork of third-party vendors to stitch together.

Book a demo → Why operational sovereignty →
Canadian jurisdiction onlyCirrus, Micrologic's cloud — operational sovereignty
TownSuite IntelligenceOperationally sovereign AI on your own data
Canada’s own
Operationally sovereign mERP®
1
platform for every municipal workflow
~35%
of revenue reinvested into R&D
1987
Canadian-owned ever since

Chapter 02 — Operationally Sovereign

Your data answers to Canadian law.
And only Canadian law.

Data residency and data sovereignty are not the same thing. Flip the switch — see the difference for yourself:

Your municipality's dataProperty tax, payroll, permits, residents
jurisdiction crosses the border
Canadian on the contract…
jurisdiction stays in Canada
U.S.-owned provider — Canadian datacentreSubject to the U.S. CLOUD Act
Canadian-owned software vendorThe brand and the contract are Canadian
…but the infrastructure underneath isn't
Foreign-owned cloud underneathThat layer answers to foreign law — and your data sits on it
every layer answers to its owner's law
Australia — Assistance & Access ActAgencies can compel providers to assist in accessing data
Germany — BND ActProviders operating in Germany can be compelled to facilitate access
United Kingdom — Investigatory Powers ActTechnical capability notices compel assistance with data access
Every TownSuite app — built in-houseFrom customer-facing apps to the platform tooling beneath them — authentication, deployment, updates and backups — all designed by us, so sovereignty holds at every layer
operationally sovereign with our infrastructure
Cirrus, Micrologic's cloud — Canadian owned & operatedContractually guaranteed Canadian operational sovereignty
Reachable by foreign authorities

Residency isn't protection.

When your data sits with a U.S.-owned provider — even in a Canadian datacentre — American authorities can compel that provider to produce it. Anywhere in the world. Including Canada.

Sovereign in name only

Your jurisdiction is set by the weakest layer.

A Canadian logo on the contract isn't enough. If any layer of the stack — the application, the platform, or the infrastructure it runs on — belongs to a foreign-owned company, that layer answers to foreign law and takes your data's jurisdiction with it. Ask every vendor who can access, operate, or be compelled to produce each layer.

Reachable by foreign authorities — under any flag

It's not just the U.S. — every country's cloud is subject to its country's laws.

The U.S. CLOUD Act is the famous one — but Australia, Germany, the U.K. and most major jurisdictions have laws that reach through their companies. Whichever country owns a layer of your stack, its law comes with it — even when the provider builds a dedicated “Canadian cloud” or sovereign region here. The datacentre moves; the legal obligations of its owner don't. The answer isn't a better foreign cloud — it's a stack under sovereign Canadian control, where no foreign entity can operate it or be compelled to hand it over.

Outside foreign reach — by contract & architecture

Sovereignty is in our DNA.

TownSuite is 100% Canadian owned, and Cirrus, Micrologic's cloud, is Canadian operated. Our contract with Cirrus contractually commits to Canadian operational sovereignty: the infrastructure your data runs on is located, operated and administered exclusively in Canada, and is governed exclusively by Canadian law — so the jurisdiction your data answers to stays in Canada.

Hosted on independently certified Canadian infrastructure — Cirrus, Micrologic's cloud.
Gartner® Named a Representative Vendor in the 2025 Gartner® Market Guide for Digital Sovereignty Solutions — a Canadian-owned provider recognized in the category.
SOC 2 Type II Cloud privacy & operations ISO 27001 Information security ISO 27017 Cloud security ISO 27018 Cloud privacy ISO 9001 Quality management

Certifications shown are held by Cirrus, Micrologic's cloud (the hosting infrastructure), not by specific TownSuite applications. Gartner, Market Guide for Digital Sovereignty Solutions, 5 May 2025. Gartner does not endorse any vendor, product or service depicted in its research publications. GARTNER is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission.

Operationally sovereign because it's ours

Made by us. Maintained by us. Supported by us.
For municipalities only.

Sovereignty isn't only where your data lives — it's who builds and runs the software. TownSuite builds and maintains every application in-house, from the ground up — solely for the municipal space.

Enhanced by us & our clients' feedback — since 1987

Built from the ground up

Every application is ours — designed and developed in-house, not adapted from a U.S. platform or assembled from acquired products.

Made & maintained by us

The team that builds TownSuite is the team that maintains and supports it. One platform, one accountable team.

Only for the municipal space

We serve municipalities exclusively. Nothing here is generic ERP adapted to fit municipalities.

Enhanced with our clients

Since 1987, client feedback has shaped every release — and enhancements are included, never sold as upgrades.

Explore our story — the timeline from 1987 to today

Chapter 03 — Modules

One holistic system,
every department.

TownSuite Financial sits at the core; everything else connects to it natively. Enter once, connected everywhere.

One platform, three ways to work Desktop Windows & macOS Browser Any modern browser Mobile iOS & Android, offline-ready

Tap any module to trace how it connects — Financial is the hub everything posts to.

TownSuite Financial — the core of mERP

Municipal focused AR (property tax, utility & misc billing), AP, GL, budgeting & banking.

Purchasing

Requisitions, approvals and POs — committed against budgets in Financial.

Inventory

Stock, issues and reorders across yards and depots, costed straight to the GL.

Land Management

GIS, building permits, zoning, inspections & bylaws — tailored to Canadian regulations.

Mapping

Parcel-centric maps that link every property to its live mERP data.

People · Work · Assets — connected

People Management

HRIS, payroll, benefits and certifications for your whole workforce.

Work Management

Work orders, task & time management, scheduling and equipment maintenance.

Asset Management

Track & manage assets from acquisition to disposal across their lifecycle.

A work order pulls its crew from People, its equipment from Assets and its parts from Inventory — and every cost lands in Financial, automatically.

eBills & ePayments

Citizen-facing billing and payments, connected straight to Financial.

Point of Sale

Front-counter payments for taxes, utilities, permits and more — posted in real time.

ePermitting

Online permit applications with review & approval workflows, connected to Land Management.

311 Citizen Service Requests

Citizen service requests, routed to the right department and tracked to resolution.

Recreation & Facility Bookings

Programs, facility bookings and registrations for your community.

TownSuite Intelligence

Sovereign AI on your own data — inside a Canadian-operated datacentre under guaranteed operational sovereignty.

  • No duplicate entry
  • No third-party integrations to buy or maintain
  • APIs when you need them
  • Enhancements included — no version fees
One platform, one vendor, one jurisdiction. A typical municipal stack bolts together a separate vendor for finance, payroll, assets, permitting and more — each one another contract, another renewal cycle, another data silo, another point of foreign-jurisdiction exposure. TownSuite is one.
Optional managed connectors — only when you choose to link an external system Banking & EFT Property assessment authorities Payment processors Utility metering Open API & data exchange

Chapter 04 — TownSuite Intelligence

Operationally sovereign AI that runs in Canada — on your own data.

TownSuite Intelligence isn't bolted-on cloud AI. It runs on your own data inside a Canadian-operated datacentre, with operational sovereignty maintained down to the infrastructure layer. Our contract with Cirrus, Micrologic's cloud, contractually commits to Canadian operational sovereignty — the infrastructure your data runs on is located, operated and administered exclusively in Canada, and is governed exclusively by Canadian law.

  • Draws insights across finance, land, work orders and assets — in plain language
  • Answers drawn only from your connected records
  • Your data is never used to train AI models — answers are generated only from your connected records
  • Encrypted at rest and in transit — with encryption keys managed in Canada under our control
  • Runs on Canadian infrastructure — your data isn't sent to any foreign AI service
How our AI stays sovereign & accurate →

Illustrative example. Figures shown are for demonstration only.

Chapter 05 — Onboarding & Implementation

A guided path to go-live —
low-risk by design.

Every application moves through the same four phases. Your data is migrated and validated in a safe environment, reviewed by your team, and only then promoted live — so nothing goes live before you've signed off.

01

Assess

An application intro, demo and review so your team knows exactly what's coming and how it fits.

Intro · Demo · Review
02

Build

Templated data conversion, ETL import and validation, plus setup, configuration and orientation training.

Migrate · Configure · Train
repeat the build Test & sign-off Builds repeat until your team approves once approved
03

Go-live

Final data migration and go-live training, then your MVP goes live on Canadian infrastructure.

Migrate · Train · Launch
04

Post go-live

No one's expected to master every workflow on day 1 — or day 100. Our experts stay with you long after go-live to walk through infrequent processes together, whenever they come up.

Refine · Support · Ongoing
TEST data migrated & validated — iteratively, per module → STAGING your team reviews & signs off each cycle → LIVE promoted once you're confident Timeline scales with your use case

Chapter 06 — Pricing

Predictable by design.
No surprises for council.

Pricing is tailored to your municipality, but the structure is simple — two components, and enhancements are always included.

Component 01 Recurring · annual

Annual subscription

One predictable price for your operationally sovereign Canadian Cloud mERP® — the apps you license, your managed Canadian hosting, and everything that keeps it improving.

  • Access to selected licensed applications
  • Managed, secure Canadian cloud connection
  • TownSuite Care — support & maintenance
  • Documentation, webinars & the annual user group
  • Enhancements & continuous updates — no version fees
Component 02 One-time · per module

Implementation

A one-time cost for the work of bringing each module live — project management, configuration, data conversion and training.

  • Charged once, per module — as you roll out
  • Scope agreed up front in a Statement of Work
  • Changes only by mutual agreement — no surprises
No hidden costsPlanned enhancements and updates are included — never sold back to you as upgrades.
Inflation-trackedOnce in place, increases track the Bank of Canada's reported inflation rate.
Scales with usersNamed-user licensing for core apps; eServices step up automatically as usage grows.

Every municipality is different — book a demo for a tailored quote.

Chapter 07 — Get started

Ready to bring your systems home
under one Canadian roof?

Tell us how your municipality works, and we'll tailor the walkthrough to you — and show you what it feels like to run on one connected, fully sovereign platform.

Book a demo → Call 1.800.408.3313 marketing@townsuite.com

A seasoned team that understands municipalities