Module
Work Management
Work Management runs the operational work of your municipality — work orders, task and time management, scheduling and equipment maintenance. Because it is part of mERP®, a work order pulls its crew from People, its equipment from Assets and its parts from Inventory, and every cost lands in Financial automatically.
What it does
- Work orders with crews, equipment and parts pulled from across mERP
- Task and time management
- Scheduling for crews and jobs
- Equipment maintenance tracking
Works with
Work Management connects to People, Asset Management, Purchasing & Inventory, Mapping, 311, Recreation and Financial.
Key capabilities
- Work orders that carry labour, equipment and parts, with all costs rolling up to the job and the ledger
- Scheduling and dispatch for crews and jobs across roads, water, parks and other operations
- Task and time tracking, with hours feeding both costing and payroll
- Preventive and reactive maintenance on equipment and infrastructure assets, with full service history
- Service requests from 311 turned directly into work orders and tracked to completion
- Cost reporting by job, asset, crew and department for budgeting and capital planning
How it connects
A work order is where the rest of mERP comes together: crews and certifications come from People Management, equipment and asset history from Asset Management, and parts from Purchasing & Inventory, while the job can be pinned on Mapping and opened from a 311 request. Every labour hour, machine hour and part issued costs straight to Financial, so the true cost of the work is known without re-keying it into the books.
Built for Canadian municipalities
Work Management is built for the operations Canadian municipalities actually run — winter road maintenance, water and sewer service, parks and facilities — and supports the asset-cost and service-level reporting that capital planning and provincial reporting expect. Like the rest of mERP, it is built, supported and hosted under Canadian jurisdiction, keeping operational records sovereign.
Operations and costs stay connected in one Canadian-built platform.