TownSuiteThese include property tax bills, utility bills, miscellaneous bills and also other fees such as recreation activities, building permits and more from one place. Choose your payment options from several leading edge payment processors or/and retain your legacy methods.
One of the few applications built from the ground up for municipalities and their stakeholders with hundreds of features added annually.
Everything linked in one source. Processes to ensure your data is correct and remains that way. External information included.
Connect to Asset Management, Finance, GIS, HRIS, Event & Facilities Management, and eBilling and payments - all from one source.
Everything works in real time, and everything works the way you want it to since it is configurable to how you do things.
Any bill from the municipality will be sent to your customer's online account with immediate electronic notification.
View and pay utility invoices, including flat rate and metered utilities. For metered utilities, your customer can even view their consumption numerically or graphically.
All payments through your selected PCI Compliant payment gateway are processed and automatically receipted in TownSuite Financial.
Your customers have the freedom to set up their own preauthorized payments online without having to come into the office to deal with the bank or sign any municipal forms.
Managing accounts for a dependant, parent or another person? Simply link their accounts and an individualized view will be available. Have multiple properties or accounts? Feel free to add them all under one account to simplify management.
Every time a transaction occurs, whether it is an invoice created, receipt generated, successful event registration or facility booking, or a service request being closed, an electronic notification is sent to the respective account holder.
Connect with stakeholders and receive feedback. This feature is greatly extended with the customer service module.
Connect your information, your people and your departments to information that is always up to date.
Our technical support puts you first. Our team has a depth of municipal accounting experience that ensures you get the solutions you need. Online ticketed support for your customers also provides them with help when they need it.