These include event and facility registrations, facility and event management, memberships, attendance, point of sale and several other key areas. Choose your payment options from several leading edge payment processors or/and retain your legacy methods.
One of the few applications built from the ground up for municipalities with hundreds of features added annually.
Everything linked in one source. Processes to ensure your data is correct and remains that way. External information included.
Connect to Asset Management, Finance, GIS, HRIS, Event & Facilities Management, and eBilling and payments - all from one source.
Everything works in real time, and everything works the way you want it to since it is configurable to how you do things.
Staff can create and manage any type of event, configuring categories, capacity, age requirements and so on. Easy to use, and configurable to your municipality.
Set up each of your bookable venues including photos, dimensions, multiple seating configurations, blackout dates, maintenance schedules and more. Add additional items that can be selected to a customer booking that will generate more revenue.
Customers can easily search and register for events, see past and current registrations, manage family members, and more.
Simplified event ticketing means that you don’t need expensive equipment to scan and manage ticketing or ticket scanning. Automatically generate scannable tickets and codes for any event, and use our app to scan them at the door. Tickets are delivered to customer inboxes, and are accessible anytime from their own accounts.
Customers can view and book facilities based on your defined facility availability.
Waivers are an important legal document for any event or facility. Each event or facility can have their own individual waiver that is digitally signed by the customer and stored on the booking, including PAR-Q waivers, or any customized waiver that the municipality wishes to apply. Bookings cannot be completed by a customer without a digitally signed waiver.
TownSuite features the ability to create and maintain a digital contract for each booking, including facility-specific terms and condition and customer signature.
Enable your municipality to manage memberships to specific programs, facilities and services.
Configrable yet simple touch based POS that is convenient to use for facility staff.
Record event attendance with online staff tools, as well as scannable event tickets.
Create interactive seating to enable your customers to select specific seats for events like concerts, dinners, and any event you wish to offer the option to choose seating on ticket purchase.
View defineable dashboards that illustrate your facility and event usage, including a graphical representation to show peak times and low times.
We offer a selection of embeddable widgets that you can display on your website without requiring account access, like facility and event calendars.
Produce comprehensive reports including booking summaries, facility details or facility utilization.