TownSuite

TownSuite Apps

Desktop. Web. Mobile. Working together in harmony.

Desktop Apps

Covering a wide gamut of offerings, TownSuite Desktop Apps offer robust enterprise grade applications for your municipality. With the potential to span across all departments of your municipality, TownSuite keeps your information. This is only a partial listing of commonly used features.

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TownSuite Desktop Apps features of our Desktop Apps include:

Property Billings

Property Taxation with connections to most provincial assessment agencies across Canada.

Utility Billings

Metered or Unmetered Utility Billing (Electricity, Gas, Internet, Water and / or Sewer)

Miscellaneous Billings

Can cover a wide gamut of options depending on your specific needs.

Accounts Receivable

Receipting, assessments, Tax Sale, Customer, Property and Meter account maintenance - all in one place!

Accounts Payable

Maintain vendors and pay your bills all in one convenient location.

General Ledger

Configure and maintain all of your municipal financial information.

Banking

Import banking information and reconcile multiple bank accounts from various sources.

Purchase Orders

Manage quotes, requisitions and create purchase orders.

Budgeting

Comprehensive budgeting and real time posting means your budget performance reports are always up to date.

Comprehensive Reporting

TownSuite has thousands of standard reports. All reports are criteria driven, meaning you can produce numerous variations of the same report depending on your needs.

Document Management

Electronic files can be attached to any type of account, meaning you don’t have to continuously look for information that is outside of TownSuite. Bring it in! Stop searching.

User Defined Processes

With configurable processes and setup, TownSuite is set up to work the way you want your municipality to work.

Connected

Connect your information, your people and your departments to information that is always up to date.

Priority Support

Our technical support puts you first. Our team has a depth of municipal accounting experience that ensures you get the solutions you need.

Web Apps

Leveraging the coverage of our Desktop Apps, TownSuite Web Apps provide more functionality for your staff and your stakeholders, even when they are on the move. Our Web Apps delve into more departmentalized functions through applications that are the right fit for any municipality.

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TownSuite Web Apps features of our Web Apps include:

eBilling

eBilling makes sending your property tax, utility bills and miscellaneous bills a snap from TownSuite Financial.

Event / Program Registration

Your municpiality can use our Event / Program registration to offer online registration to your stakeholders for any type of event or program. Children's programming, Senior's programming and everything in between including fitness oriented activity or learning opporutnities.

Online Payments

We integrate with several PCI compliant payment gateways to enable online payments for your customers' accounts. Pay property tax, utility bills, miscellaneous bills and also pay for event/program registrations, event tickets or facilities bookings, from home, office or on the go. Transactions are automatically receipted in TownSuite Financial.

Event Ticketing

Event ticketing enables your municipality to generate electronic, scannable tickets for your customer for virtually any ticketed event - concerts, dinners or other social gatherings where a ticket and possibly seat selection is required.

Facility Booking

Provide a tool for your staff AND your stakeholders to book facilities. Staff can book internal events, or events with a partnering agency. Stakeholders can book facilities for privately organized events like parties, craft fairs, industry events, etc.

Widgets

Embeddable widgets like a Facility calendar or Events calendar can be embedded on your website for access without login credentials.

Service Requests

Service requests make it easy for your staff and your stakeholders to submit requests for service. Staff can track open / close tickets, reassign labels, and view up to the second statistics about open or close tickets. Link to Work Orders, and link to your Financial customers to connect your municipal information.

Point of Sale

Process transactions through our secure web browser interface, along with accepting event registrations, facilities bookings and memberships for customers who may not have an eServices account. Manage small transactions like canteen sales or general admission.

Employee Portal

Electronically deliver paystubs to your staff accounts. Accept and approve online submission of timesheets and leave requests.

User Defined Processes

With configurable processes and setup, TownSuite is set up to work the way you want your municipality to work.

Connected

Connect your information, your people and your departments to information that is always up to date.

Priority Support

Our technical support puts you first. Online ticketed support also provides your customers with help when they need it. Our team has a depth of municipal experience that ensures you get the solutions you need.

More to Come

Stay tuned for more applications including mobile inspections, inspection requests and online permit applications.

Mobile Apps

TownSuite Mobile Apps are the perfect complement to our Desktop and Web Apps. Made to work together, our Mobile Apps leverage your municipal information by making more tools available in an easy to use interface.

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TownSuite Mobile Apps features of our Mobile Apps include:

Financial Receipts

View or reprint receipts by Customer, including miscellaneous receipts, right from TownSuite Financial.

Tasks

View your assigned tasks that have been delegated by an authorized staff member from the Work Order Module. Change the status of any assigned task, as well as track your start / stop times for PR records.

Events

Use our Event tab to scan tickets at entry of events like concerts, dinners, or other social gatherings that required tickets for entry. This app feature is used to track attendance and statistics associated with events, linking to the Events Web App.

Service Requests

View your assigned service requests, including responding to and/or documenting information about a particular service request, linking directly back to our Service Request Web App, along with Work Orders.

User Defined Processes

With configurable processes and setup, TownSuite is set up to work the way you want your municipality to work.

Connected

Connect your information, your people and your departments to information that is always up to date.

Priority Support

Our technical support puts you first. Our team has a depth of municipal experience that ensures you get the solutions you need.

More to Come

Stay tuned for more applications including mobile inspections, inspection requests and online permit applications.

See detailed specific features of TownSuite

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