TownSuiteCovering a wide gamut of offerings, TownSuite Desktop Apps offer robust enterprise grade applications for your municipality. With the potential to span across all departments of your municipality, TownSuite keeps your information. This is only a partial listing of commonly used features.
Learn moreAccounts Receivable, Accounts Payable, General Ledger and Miscellaneous Billing.
Manage the entire permitting process - from initial application to final approval. Link to subdivision applications. Create your own individual set of required and prerequisite processes for each application type including deadlines, and email notifications.
Manage work requests, work orders and scheduling of resources like personnel, equipment and inventory to get the job done!
Property Taxation with connections to most provincial assessment agencies across Canada. Property features also provide Tax Sale tools.
Manage metered or unmetered utility billing for any utility that your municipality provides - any combination of electrical, gas, internet, water and/or sewer.
Connect to your existing GIS resources and make GIS accessible and interactive for anyone. Connect to properties, meters, permits, by-law infractions, assets and work locations right from TownSuite!
Import banking information and reconcile multiple bank accounts from various sources with ease.
Manage quotes, requisitions and create purchase orders.
Comprehensive budgeting and real time posting means your budget performance reports are always up to date.
Manage building inspections at every required stage of the building process. Record inspection results, violations / failed inspections and track until resolution.
Fixed assets are easily managed using a made-for-municipalities solution that easily connects your assets to your GL, work and your GIS. Track all required information, easily calculate and post amortization, split assets, update useful life, add improvements and more!
Easily process and administer Payroll with easy to use timesheet entry, payroll processing, direct deposit and automated tax table updates. Provide staff access to edelivery of paystubs, access to personal information and provide online tools for leave requests and timesheet entry.
TownSuite has thousands of standard reports. All reports are criteria driven, meaning you can produce numerous variations of the same report depending on your needs.
Electronic files can be attached to any type of account, meaning you don’t have to continuously look for information that is outside of TownSuite. Bring it in! Stop searching.
With configurable processes and setup, TownSuite is set up to work the way you want your municipality to work.
Connect your information, your people and your departments to information that is always up to date.
Our technical support puts you first. Our team has a depth of municipal accounting experience that ensures you get the solutions you need.
Leveraging the coverage of our Desktop Apps, TownSuite Web Apps provide more functionality for your staff and your stakeholders, even when they are on the move. Our Web Apps delve into more departmentalized functions through applications that are the right fit for any municipality.
Learn moreeBilling makes sending your property tax, utility bills and miscellaneous bills a snap from TownSuite Financial.
Easily view complete transaction history including past invoices and receipts for any invoice processed in TownSuite. Also view utility consumption trends for up to three previous years.
Your municpiality can use our Event / Program registration to offer online registration to your stakeholders for any type of event or program. Children's programming, Senior's programming and everything in between including fitness oriented activity or learning opporutnities.
We integrate with several PCI compliant payment gateways to enable online payments for your customers' accounts. Pay property tax, utility bills, miscellaneous bills and also pay for event/program registrations, event tickets or facilities bookings, from home, office or on the go. Transactions are automatically receipted in TownSuite Financial.
Event ticketing enables your municipality to generate electronic, scannable tickets for your customer for virtually any ticketed event - concerts, dinners or other social gatherings where a ticket and possibly seat selection is required.
Provide a tool for your staff AND your stakeholders to book facilities. Staff can book internal events, or events with a partnering agency. Stakeholders can book facilities for privately organized events like parties, craft fairs, industry events, etc.
Embeddable widgets like a Facility calendar or Events calendar can be embedded on your website for access without login credentials.
Service requests make it easy for your staff and your stakeholders to submit requests for service. Staff can track open / close tickets, reassign labels, and view up to the second statistics about open or close tickets. Link to Work Orders, and link to your Financial customers to connect your municipal information.
Process transactions through our secure web browser interface, along with accepting event registrations, facilities bookings and memberships for customers who may not have an eServices account. Manage small transactions like canteen sales or general admission.
Electronically deliver paystubs to your staff accounts. Accept and approve online submission of timesheets and leave requests.
With configurable processes and setup, TownSuite is set up to work the way you want your municipality to work.
Connect your information, your people and your departments to information that is always up to date.
Our technical support puts you first. Online ticketed support also provides your customers with help when they need it. Our team has a depth of municipal experience that ensures you get the solutions you need.
Stay tuned for more applications including mobile inspections, inspection requests and online permit applications.
TownSuite Mobile Apps are the perfect complement to our Desktop and Web Apps. Made to work together, our Mobile Apps leverage your municipal information by making more tools available in an easy to use interface.
Learn moreView or reprint receipts by Customer, including miscellaneous receipts, right from TownSuite Financial.
View your assigned tasks that have been delegated by an authorized staff member from the Work Order Module. Change the status of any assigned task, as well as track your start / stop times for PR records.
Use our Event tab to scan tickets at entry of events like concerts, dinners, or other social gatherings that required tickets for entry. This app feature is used to track attendance and statistics associated with events, linking to the Events Web App.
View your assigned service requests, including responding to and/or documenting information about a particular service request, linking directly back to our Service Request Web App, along with Work Orders.
Create, view and update Work Orders in the field. Enter estimated start / end times and assign to a specific Department.
Connect your information, your people and your departments to information that is always up to date.
Our technical support puts you first. Our team has a depth of municipal experience that ensures you get the solutions you need.
With configurable processes and setup, TownSuite is set up to work the way you want your municipality to work.
Stay tuned for more applications including mobile inspections, inspection requests and online permit applications.